Testimonials for Nova Basement Systems

"I was extremely happy with the time frames of the start and stop.  I also am very happy with the men you sent over, they were very knowledgeable and answered all of my questions.  Overall, I am extremely happy with Nova's salesman, crew, and the service provided.  We will definitely recommend you to anyone needing this type of service and will use you again if needed."  

"Your crew was outstanding."

"We are beyond pleased with Nova from the office staff to the crew, everyone was very friendly and professional.  I would gladly use Nova again and suggest them to anyone with basement issues."

"Cameron, Nathan, and Brian were my team.  Cameron let me know what they were going to do everyday.  He would call me each day when they left.  They cleaned up each day. Niles Goodman was very easy to work with.  He explained what would be done."

"Thank you for your excellent service.  Everyone we worked with were very-very professional.  We had two other ocmpanies out.  Nova's sales person went into detailed informationon what was needed and and no he did not try to sell us anything we did not need.  Your sales rep is why we chose Nova.  Thank you." 

"Nova was much better than the competitor I contacted!!  I chose Nova because there would be minimal damage to my drywall, and because of CHRIS YOUNG!"

"You did my residential basement years ago.  When we needed help at Keller & Keller, of course, I called you.  Your service, office staff, and crew are always so friendly and any issues are addressed right away."

"We felt your company was "real".  We had a horrible experience with *******, and we appreciated your business ethics."

"This is the fourth time you have worked at my houses, three have been waterproofed, one house an extension of a process that had been done before I knew about you. Professional, knowledgeable, polite.  I am very happy with your service."

"I chose Nova because of your integrity, you did not try to sell me something I did not need.  I need a second sump pump and will purchase next Spring." 

"Niles Goodman did was fantastic.  If I weren't retired I'd hire him from you if possible.  He was so thorough and knowledgeable."

"We are repeat satisfied customers"

"Cameron was very knowledgeable and professional.  He took the time to explain the repair.  Thanks Cameron!"

"Junior (Dan), Chris, Dakota, and Izzy (Isaias) were all very polite and answered my questions.  Junior explained how everything worked when they were finished.  They cleaned up everything, and were all very professional.  Two of the companies I called were way over the top in what they were going to charge.  Another was going to do major damage to the dry wall and horizontal studs.  When Chris came out the first time he went over everything and told me what it would cost, but didn't push me to sign a contract.  I called him back to clarify some things and he came and explained them. They were very professional, and I appreciated that. " 

Fast and friendly call backs.  Phil's proposal was zero pressure and fairly priced.  We liked taking a systematic approach to fixing our basement problems rather than spending tens of thousands on unnecessary work."