Testimonials for Nova Basement Systems

Good crew. Friendly and respectful to each other. That in itself looks very good to the customer. A well stocked truck on sight is a great advantage for time spent on jobsite.

Good crew.  Friendly and respectful to each other.  That in itself looks very good to the customer.  A well stocked truck on site is a great advantage for time spent on jobsite.

" I was super impressed with the professionalism of the office, sales staff, and installation crew!  Low sales pressure and the best final price. "

"I was very pleased with the process." 

"Your company was so professional through the entire process.  I would recommend Nova to anyone with basement problems."

"Good job!!  I look forward to working with you again.  You were fast, courteous, professional, and with a no hassle sales quote!!"

"Straight forward pricing and our slab wall cracks are all fixed and they look great." 

"They did a great job!  They were on time and the clean up was nice.  The salesman explained everything very well and didn't pressure me to sell."

"We had Hollis come to our lake house for a possible mold problem in our crawlspace.  No problem there but he left a packet with us, which included info about sunhouses.  We thought that sounded good for our house in town, and it is!  We liked the way Hollis explained things.  Of course it sure helped that he is a Purdue Graduate!  We really appreciated his honesty in telling us that nothing needed to be done at the lake house.  My husband was VERY impressed with Dave, the man who installed our sunhouses.  My husband says Dave did an excellent job, he was very neat and careful.  He cleaned up the areas really well.  He even washed the basement window for us."

"We received a quick response to our call.  Chris gave a professional presentation, and was very knowledgeable about what needed to be done and the method to achieve the result."

"I met with three different individuals during the entire process, all three were professional and efficient."

"Crew was very friendly and hard working.  They took the time to answer all of our questions during the process.  I liked the confidence that Phil had in his crew.  He also didn't try to sell us something we didn't need."  

"Thanks so much for all the hard work that Manny, Dan, and Mike did.  Thhey were all real nice and friendly."

"Saleman, Phil, did not use high pressure, he made sure he didn't oversell.  The references sheet did it for me, I was sold on Nova right then.  I experienced exceptional service from start to finish.  The installers were very personable.  Great care was taken with my lawn, I can't tell we had anything done."

"We had a bad experience with the quote process from another company.  Once we started asking around we heard wonderful things about your company. The crew was prompt, clean, and professional."