Testimonials for Nova Basement Systems

Good crew. Friendly and respectful to each other. That in itself looks very good to the customer. A well stocked truck on sight is a great advantage for time spent on jobsite.

Good crew.  Friendly and respectful to each other.  That in itself looks very good to the customer.  A well stocked truck on site is a great advantage for time spent on jobsite.

"I was very pleased with the process." 

"Good job!!  I look forward to working with you again.  You were fast, courteous, professional, and with a no hassle sales quote!!"

"I met with three different individuals during the entire process, all three were professional and efficient."

"We had Hollis come to our lake house for a possible mold problem in our crawlspace.  No problem there but he left a packet with us, which included info about sunhouses.  We thought that sounded good for our house in town, and it is!  We liked the way Hollis explained things.  Of course it sure helped that he is a Purdue Graduate!  We really appreciated his honesty in telling us that nothing needed to be done at the lake house.  My husband was VERY impressed with Dave, the man who installed our sunhouses.  My husband says Dave did an excellent job, he was very neat and careful.  He cleaned up the areas really well.  He even washed the basement window for us."

"Thanks so much for all the hard work that Manny, Dan, and Mike did.  Thhey were all real nice and friendly."

"Saleman, Phil, did not use high pressure, he made sure he didn't oversell.  The references sheet did it for me, I was sold on Nova right then.  I experienced exceptional service from start to finish.  The installers were very personable.  Great care was taken with my lawn, I can't tell we had anything done."

"We had a bad experience with the quote process from another company.  Once we started asking around we heard wonderful things about your company. The crew was prompt, clean, and professional."

"The crew was hard working from the start to the finish."

"The crew was very good. They took pictures of completed work so I didn't have to crawl through the crawlspace."

"They were willing to discuss the issues at hand and not just try to close the deal."

"I had put off this crawlspace/floor issue for over a year because of my reluctance to deal with estimates, high pressure sales people, and questionable reliability of job completion.  Your represetative, Chris Young, was/is wonderful and he explained everything to me in such a way that I had none of these fears when dealing with him and Nova Basment Systems.  His presentation and the company's information package were top notch, very professionally prepared, and left no doubt that the system would totally correct the problem and be completed in a timely fashion, with no effort on my part."

The gentleman that did our work was very professional. He was going to be a few minutes late due to being stuck behind a tractor and he made sure to call us and to let us know- did a great job cleaning up after himself.

The gentleman that did our work was very professional.  He was going to be a few minutes late (10 to 15 minutes) due to being stuck behind a tractor on Hwy... he made sure to call us to let us know.  Did a great job cleaning up after himself.