Testimonials for Nova Basement Systems

"The crew did an excellent job.  Dan, the crew leader, did a great job of informing us on what was going on, and kept his word of finishing the mechanical room so we could get our heat and water turned back on."

"Chris Young was outstanding, the installation crew was also great."

"Nova was very professional and had an excellent solution for our crawlspace. They were very willing to crawl around in a very tight space, and worked out our town's permit issue.  They did the work on the date they specified within their timeframe.  They were an excellent company to work with.  Thank you so much!!"

"I am totally satisfied."

"Everyone was so nice and on the ball.  I never had to call them.  They were always calling me to set up appointments, if it was to wet. I chose Nova because I felt like it wasn't just a "sale".  I had a good feeling right from the start."

"Your employees are fabulous.  Our first contact was your office staff, they were very nice.  Then, your estimator Phil, was very nice and informative.  Your work crew, Nick and the new employee (Josh Scarborough), did excellent work." 

"Josh was a very good employee.  He answered all my questions.  I felt he was honest with me with regard to all of my questions."

"Josh Kayser was great with the installation and explained the process step by step."

The work was performed in a very timely manner.  The crew met the exact schedule that was indicated by the salesman.  The crew was outstanding.  They performed high quality work in a very professional and courteous manner.  Phil was very knowledgeable and low pressure. We were so pleased with the work that Nova performed that we called back to have a Brightwall Sysem installed. It is very rare today to find a company like Nova that performs high quality work, has very courteous employees, and keeps to a promised schedule. We will definitely recommend Nova."

"We chose Nova over other companies because of Niles, and his demeanor as the estimator.  Everyone in my family felt comfortable with him from the beginning.  The crew will make us recommend Nova to others.  Price is part of the job, but if the crew does poor work, price no longer matters.  Great crew-hang onto them!! Awesome experience!!  Niles was great! Phil was great! Ignacio was great! Dakota and Joe were awesome!  The job was run smoothly.  Everyone was above and beyond our expectations as far as being courteous, timely, and professional.  They are true tradesman. Thank-you!!"

"I chose Nova because of the sale reps honesty and not putting any pressure on me.  From the start to finish the experience was great." 

"This was a very great experience.  I have had five other companies quote this for us.  Your company had the best plan of action and gave me peace of mind.  I chose Nova because the quote and the warranty.  Kyle was my installer, he was great!  Hollis was so confident Nova could fix my issue and I believed he was sincere."  

"Thank you for the excellent and professional service!"

"Everyone I dealt with was very professional and courteous.  You have a great staff, especially Jennifer with scheduling.  She worked to accommodate our busy summer schedule!"

"Thank you so much for your excellent service.  The crew was awesome.  Dan, Levi, and Dylan were so friendly and worked fast and efficient."