Testimonials for Nova Basement Systems

"Best service from beginning to the end."

Good crew. Friendly and respectful to each other. That in itself looks very good to the customer. A well stocked truck on sight is a great advantage for time spent on jobsite.

" I was super impressed with the professionalism of the office, sales staff, and installation crew!  Low sales pressure and the best final price. "

"Your company was so professional through the entire process.  I would recommend Nova to anyone with basement problems."

"Crew was very friendly and hard working.  They took the time to answer all of our questions during the process.  I liked the confidence that Phil had in his crew.  He also didn't try to sell us something we didn't need."  

"Straight forward pricing and our slab wall cracks are all fixed and they look great." 

"Great group of polite guys.  They did an awesome job.  I am so relieved and happy with their work.  Happy Holiday's guys!"

"I chose Nova over other companies because of your honest salesman, Chris Young.  He's very professional and helpful.  We could tell he knows what he is selling, and that's critical!!"

"We had Hollis come to our lake house for a possible mold problem in our crawlspace.  No problem there but he left a packet with us, which included info about sunhouses.  We thought that sounded good for our house in town, and it is!  We liked the way Hollis explained things.  Of course it sure helped that he is a Purdue Graduate!  We really appreciated his honesty in telling us that nothing needed to be done at the lake house.  My husband was VERY impressed with Dave, the man who installed our sunhouses.  My husband says Dave did an excellent job, he was very neat and careful.  He cleaned up the areas really well.  He even washed the basement window for us."

"Saleman, Phil, did not use high pressure, he made sure he didn't oversell.  The references sheet did it for me, I was sold on Nova right then.  I experienced exceptional service from start to finish.  The installers were very personable.  Great care was taken with my lawn, I can't tell we had anything done."

"We had a bad experience with the quote process from another company.  Once we started asking around we heard wonderful things about your company. The crew was prompt, clean, and professional."

"The crew was hard working from the start to the finish."

"The gentleman that did our work was very professional.  He was going to be a few minutes late (10-15) due to being stuck behind a tractor on the highway.  He made sure to call us to let us know.  He also did a great job cleaning up after himself

A neighbor of mine attends Hillcrest Baptist Church and had work done by Nova.  They liked the work that your company provided.  This information caused me to phone for an appointment.  The crew members (John, Mike, and Parry) were professional and informed me of all the phases of the project.  They were able to answer any questions I had throughout the work.  I was pleased with the finished job."

"The man that installed the drain tile was polite, helpful, and did professional work.  It seemed like alot of work for one man, I'll reccomend a raise for him."