Testimonials for Nova Basement Systems

"Pleased with everything so far!  I had great service from Niles and then the installation crew."

" I chose Nova from the recommendations of our neighbors who also had work done. You guys are awesome!"

"Professional service with very knowledgeable personnel."

"Thank you for your excellent workmanship with our basement project.  We love all of your staff!  Phil and Terresa were very professional, informative, and pleasant.  The three installation crew men did a "superb" job we couldn't have asked for a better (very skilled) group of men!  Also, your personal phone calls and follow-ups were very appreciated and adds a "special touch" towards the customer."  Thank you again for a job "well done" and I would refer your company." 

"Kyle Kooyenga is thorough in work and communication. Respectful, professional, knowledgeable and honest."

Thank you for being very accomodating to my schedule. Nova Basement Systems crew was Superb, very professional, kind and courteous. Nova's office staff were very friendly and prompt in communicating information and details. The Nova sales staff was very responsive and helpful and your servicemen were outstanding in their quality of workmanship and repair. Thank you Nova Team!

"The crew was very efficient and knowledgeable, courteous and pleasant."

"I met with three different individuals during the entire process, all three were professional and efficient."

"I am very happy.  The crew was professional and pleasant." 

"Mr. Rutland was very nice and professional. He did a great job, it appears. The ground hardly looks disturbed except around some day lilies, which his digging actually improved and he dug up a lot of thistles there that plagues me! We are very pleased with his work."

First of all, I want to tell you how impressed I am with Nova Basement Systems. From the receptionist who first represented your company in a very kind, professional manner, to your estimator, Mike. He took so much time helping me understand the whole process of waterproofing our basement. The book, "Dry Basement Science", was just amazing. I highly recommend your company and have already started passing your name on to others. Please know how much I appreciate all the time you devoted to me. I know Nova Basement Systems will go far, just by how your employees are so honest and caring. Once again, thank you so very much.

I am happy with the work that they did on my basement.  I like that they kept me informed during the process.  True gentleman.  Thank you!  We chose Nova because of the way you guys talked and explained things to me.  They didn't just come out and just give me numbers and tell me what i need.  He gave me options and explained everything to me.

I give Nova and excellent rating from start to finish.  Have already recommended Nova to friends.

"The crew was very respectful to finish the job on the price that was quoted."

"We are very satisfied with Nova."