Testimonials for Nova Basement Systems

"Your service man was on time and very professional."

"Our first visit with Niles was great.  He explained everything in great detail.  The crew of guys we had here worked very hard together each day." 

"We went with Nova because my daughter and neighbor both have Nova systems."

"I chose Nova for no particular reason, but the service is EXCELLENT.  If I should need anything in the future, I will call on you!!"

The intent of this letter is to reflect my feelings of the way in which your crew installed six wall anchors in my basement. I was pleasantly surprised by the professionalism with which they performed this task. They made no mistakes and worked in an extremely clean and tidy fashion. There was no clean up for me to do! They did exactly what your estimator said they would do. They were on time and worked steadily even though the weather was terrible due to the rain, cold, wind, and sometimes sleet. Yet, they did not complain and went about their tasks with precision and neatness. Seldom do I find a contractor who does what he promises and truly cares about the customer. Your men reflect the fine standards of a professional company. Thank you for hiring fine, quality workers and thank them for doing such a fine job. Please pass my praise on to them. They deserve it.

"Very professional work, we were pleased in every way." 

"It was easy to schedule an appointment.  They came when scheduled to do the work.  They did a very neat job, in and out.  I would recommend Nova!!"

"The installers did a fine job in an awful basement."

"I chose Nova because of the price.  (Competitor's Name) is crazy!  They try to scare you, and Nova was honest.  It is a Michigan basement, I'm not looking to live in it, lol!"

"I found them kind and respectful of the snake they needed to evict from the crawlspace before they could get started on the work."

"I felt that the salesman and crew were knowledgeable and honest.  Other companies I contacted were charging more money and I felt that they were trying to sell me a system that was not right for my situation just to make money.  The crew always let me know when they were arriving.  I did not have to wait and guess when they would arrive.  They were courteous, professional, and always considerate of not damaging my house during the work and cleaned up afterwards."

"A bad cord on my fan tripped the breaker on my pump, and your system carried the overload very well."

"Thanks Nova.  Your service crew was wonderful, very polite and informative,  Everything seems to be working.  This Spring we will pull up the carpet and if over 3 months once the rain season has ended, we will get new carpet if there is no water.  I can hardly wait for that.  Thank you!"

"Josh Kayser and Hollis DeWitt were outstanding."

"The guys were absolute professionals and a pleasure to be around.  They were really hard workers."