Testimonials for Nova Basement Systems

"I am sorry for the wet , muddy condition that your crew had to work with.  They did a great job."

"How courteous and considerate your people were!"

"The guys were very professional and answered all my questions."

"I am really happy with the job you did.  Shortly, after installation, we had a very heavy rain and it was such relief that the basement was dry.  Thank you!"

"It was a very, very hot day but the guys stayed pretty cool and did a good job!  Our sister in Crown Point had major problems in her basement and Nova came through for her and she told us about you all."

"Satisfied previous customer." 

"Great work and I am glad it's finally taken care of!"

"Sales person took his time explaining everything that needed to be done.  The crew was awesome.  They were so friendly and professional.  They did above excellent work."  

"The crew were all all friendly and mannerly, it's so good to see in young men these days.  I hope they enjoyed sledding :)"

"The estimator was personable.  He didn't try to upsell me on things I didn't need. The quote was fair compared with others.  The installation crew was polite and courteous.  The phone operator was polite as well. My experience with the estimator and the fair quote made the choice to go with Nova. I am overall happy with the work."

The crew that came in had their work cut out for them. My crawlspace was ugly. Bryan & his team came in professionally & respectfully & told us everything they were going to do & how they were doing it. Covered all my carpets in plastic to ensure mud was not embedded in the carpet, took all garbage from previous contractors out, & never once said a bad thing about the job. They worked together so well, you honestly would've thought they were family. I HIGHLY recommend Nova to anybody who's tired of fighting their crawlspace! Thank you Bryan & team for everything you did! Fantastic work gentlemen!!

Hollis was our sales rep. He was very kind and easy to talk to. He explained the system that we needed and that only one corner of our basement had a problem. Bryan and his crew installed the system and sump pump. They were very respectful of our property. They worked very hard all day. They did a great job!! Cameron came on Monday to install the backup sump pump battery. Everyone at NOVA is very friendly and professional!  

Our basement is dry now!

Very happy you were able to do the work as quickly as you did.  Your installation crew were very professional.  Our friend had recommended us to you.

Work was done in a neat and orderly fashion.  When work was completed the grounds did not look disrupted.  Nice Job.  My only regret is that I did not have you do the other window well as well.