Most people probably are not overly happy when they find they have to deal with foundation stabilization, basement drainage, or crawlspace cleanup issues, but I just wanted to let you know how pleased I was with the way your team performed on my project from start to finish.
Within just a few hours of my initial call, the estimator had looked at my project, explained some different options that we could look at, and prepared a proposal for the scope of work we discussed. He did a good job of explaining the proposal and your company started the project within the time frame as discussed - that is always a good first step toward a successful project.
The crew did a great job with the installation - they were prompt, pleasant and professional. They were very conscientious and clearly took a lot of pride in what they were doing. It seemed to be as important to them as it was to me that the job was done right. I appreciated their attention to detail as well as their suggestions that improved the installation as it was being completed.
Please thank your crew for a job well done. It was a pleasure to do business with your company and your team made my project go as smoothly as possible. I certainly would recommend Nova Basement Systems to others who may be dealing with similar construction projects.