Testimonials for Nova Basement Systems

"Nick was very accommodating.  If in the future I would need service again, I would ask for Nick."  

"I had put off this crawlspace/floor issue for over a year because of my reluctance to deal with estimates, high pressure sales people, and questionable reliability of job completion.  Your represetative, Chris Young, was/is wonderful and he explained everything to me in such a way that I had none of these fears when dealing with him and Nova Basment Systems.  His presentation and the company's information package were top notch, very professionally prepared, and left no doubt that the system would totally correct the problem and be completed in a timely fashion, with no effort on my part."

"Installation crew was outstanding!  We were pests and and they explained things so we would understand.  They were hard working yet kind.  The supervisor was fantastic!"

"These guys worked so well with eachother, they were a great crew.  They were very helpful and even helped me move stuff.  They also cleaned up.  They even laid plastic runners over the carpet.  They always great manners, I actually enjoyed the crew."

"Mr. Goodman discussed my problems and his solutions.  No Pressure.  I was impressed with his knowledge.  I didn't even call the other companies. Mr. Cameron and his crew were dedicated to do a good job with awfully hard work." 

"I am very happy with the service and support I received.  I would highly recommend to others.  The sales representative, Phil, answered questions honestly and helped us to come up with a solution to our problem while staying within our budget.  Nova was recommended by a relative who runs a real estate/ management business in Hammond, Indiana that used your services."

"I chose Nova over other companies because of your honest salesman, Chris Young.  He's very professional and helpful.  We could tell he knows what he is selling, and that's critical!!"

"Straight forward pricing and our slab wall cracks are all fixed and they look great." 

"We went with Nova because there was a clear explanation of the condition of our crawlspace and how your company could fix and repair.  The service advisor, Chris Young, was very thorough and provide written literature for us that was extremely helpful on your company and services.  Your company stands very confident behind their product, that stood out the most.  There was excellent communication with everyone from the start to finish.  Every question and problem we had your staff and crew took serious."

"The crew was hard working from the start to the finish."

"Saleman, Phil, did not use high pressure, he made sure he didn't oversell.  The references sheet did it for me, I was sold on Nova right then.  I experienced exceptional service from start to finish.  The installers were very personable.  Great care was taken with my lawn, I can't tell we had anything done."

"We had a bad experience with the quote process from another company.  Once we started asking around we heard wonderful things about your company. The crew was prompt, clean, and professional."

"Your company was so professional through the entire process.  I would recommend Nova to anyone with basement problems."

"We had Hollis come to our lake house for a possible mold problem in our crawlspace.  No problem there but he left a packet with us, which included info about sunhouses.  We thought that sounded good for our house in town, and it is!  We liked the way Hollis explained things.  Of course it sure helped that he is a Purdue Graduate!  We really appreciated his honesty in telling us that nothing needed to be done at the lake house.  My husband was VERY impressed with Dave, the man who installed our sunhouses.  My husband says Dave did an excellent job, he was very neat and careful.  He cleaned up the areas really well.  He even washed the basement window for us."

"The crew was EXCELLENT!!  They were very respectful of our home, friendly and polite, I would hire them again.  All of them were knowledgeable of the system.  I can't say enough good about them!!