Testimonials for Nova Basement Systems

"From the 1st call to the completion of the job, was above my expectations.  Chris Young was very professional and knowledgeable.  Installation crew were hard workers, professional, helpful when answering all my questions.  The office staff were very  caring and willing to help.  I chose Nova because the knowledge of the issues we had and how to rectify the issues."

"I am very impressed with all the personnel and offering.  Mike was was excellent and explained everything, and he also came back after the install to do a recheck.  All the installers were very friendly, clean, and professional.  I was recommended by my home inspector and was impressed with the website information and the founder's credentials."

"So glad I finally did this, one less thing to worry about every time it rains.  The crew was great, answering any questions I had.  They also saved me money when we tweaked the process.  Nova has a great reputation, and I've known Terresa for many years and knew if she was involved, the business would have honesty and integrity."

"I greatly appreciate and value that Nova resolved my issue and honored and backed their prior work.  Thank you!"

"The entire process was very professional.  It was an expensive investment, but necessary to maintenance.  Every employee seemed to understand that and gave the best care.  I am very pleased with all aspects of the work. "

"Great followup.  We had questions and concerns about the system installed.  Very good customer service."

"I called several referrals and didn't get any negative feedback.  I checked others for price and with a fair price and good representative, I chose Nova.  No regrets.  Everyone that I met and talked to on the phone was friendly and helpful!"

"Nova did our basement waterproofing years ago.  We knew we wanted to do the crawlspace and we of course went back to Nova.  Nick was knowledgeable and upfront.  We enjoyed working with him.  He is an asset to your company.  Also, the staff was always professional and kind on the phone.  Next , is our basement floor.  We will call when we are ready.  The two crawlspaces look amazing!"

"Workers were considerate, courteous, and treated our house as their own.  Went out of their way to accomodate some unique obstacles."  

"Workers did an excellent job and quality work. They kept me updated during the entire process and finished in a timely manner, considering the amount of work." 

"Knowledgeable sales person (Niles) and quality products." 

"Excellent, excellent crew.  They did more that was promised.  I couldn't be happier with my encapsulation.  We definitely got our monies worth."

"All the people that I talked to and dealt with were helpful and professional.  Your porposed fix seemed to be a better solution to the problem at a more reasonable price."

"The gentleman that did our work was very professional.  He was going to be a few minutes late (10-15) due to being stuck behind a tractor on the highway.  He made sure to call us to let us know.  He also did a great job cleaning up after himself

A neighbor of mine attends Hillcrest Baptist Church and had work done by Nova.  They liked the work that your company provided.  This information caused me to phone for an appointment.  The crew members (John, Mike, and Parry) were professional and informed me of all the phases of the project.  They were able to answer any questions I had throughout the work.  I was pleased with the finished job."