
Elkhart, IN 46514 in Elkhart County
Nova Basement Systems
Overall Rating: 4.2 / 5
Date:
Customer had the option to rate any question 1-5. 1 being worst and 5 being best.
| Survey Questions | Rated | Comments |
| Satisfaction with the job we did for you: | 4 | |
| Experience with the first phone call to the company | 4 | |
| Office Staff | 4 | |
| Salesperson and sales presentation | 4 | |
| Our installation crew | 5 |
|
| The cleanup process | 4 | |
| Would you tell your friends about us? | Yes | |
| May we use you as a reference? | Yes | |
| May we post this review on our site? | Yes | |
| Customer Comment: I AM VERY PLEASED WITH YOUR SERVICE. THE SALESMAN DID NOT TRY AND SELL ME SOMETHING I DID NOT NEED NOR WANT. THE INSTALLATION PERSON WAS GREAT. HE EXPLAINED WHAT HE WAS DOING SO I FELT COMFORTABLE ABOUT THE JOB. HE MADE A COMMENT SEVERAL TIMES IF ANY PROBLEMS, TO CONTACT COMPANY SO THEY CAN MAKE IT RIGHT. THAT MAKES ME FEEL THAT YOU CARE ABOUT THE JOB YOU DO. |
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Recent Testimonials
"I would like to inform the town and all its residents of the great job Nova Construction did in solving the water problem in our basement."
Testimonial by David D. from Trail Creek, IN